Livestream Access Helpful Hints:

• Set up your props: mat, 2 blocks, strap, blankets, bolster and chair (or household items such as towels, hard cover books, pant belt or scarf, pillows, a dining chair) and practice space and have your device nearby- [phone, computer, laptop or TV].
• Set up your device so that it captures your entire body. Your Device must be at least waist high and 10ft/3m away. If your screen is small, however, you won’t be able to see the teacher. Therefore, prioritize between the teacher seeing you (place device farther) and you seeing the teacher (place device closer). It is most important that you can see the teacher.
• Sign-up for the class at least 45 minutes prior to the class start time via MindBody. Please make sure that your email is subscribed so that you receive an email confirmation with the URL and Meeting ID for the Zoom class. Also, please ensure that your Zoom name is the same as your registration name in MindBody.
• Sign up cutoff time is 30 minutes prior to class start time. The cancellation window is also 30 minutes before class. If you cancel outside of the cancellation window, you will get charged as a no show.
• Please make sure that you have the Zoom App installed on your device and that you are logged into the App (with your first and last name). We work with authenticated user only, so that means that only registered users can log into the class. 
• Go to the zoom app on your device 10 minutes before the class begins. 
  Then click on the join button and enter the Meeting ID and check if your full name is listed in the second field (this name needs to be the same as the name you used for registration in MindBody). Then click on Join and enter the passcode in the next screen, click on Join Meeting and it will take you to the waiting room.
• Please adjust your mat so that it is visible in your video screen if possible. 
• Please mute your audio (microphone) when you enter the class. 
• Enjoy your online session! 
• At class start time the room will be locked, so please be on time. Latecomers may not be granted access to the class.
• If you encounter problems signing in, email the teacher directly. Her email is in the class confirmation email.
• If you have general inquiries about our classes, please send us an email and let us know: info@kelownayogahouse.org
• These classes will be simplified with fewer props used or household items in replace of props.